Here at Citrus Kia, we pride ourselves on treating our customers like we would want to be treated. That is why we only offer world class, quality sales and service to everyone that comes through our doors. Whether it’s purchasing a new or used vehicle or getting your car serviced, you and your business is always valued at Citrus Kia and we have the awards to prove it. Come see us today and let us show you.
Kia is a brand that strives for excellence and honors dealerships who contribute to that same mind-set. Citrus Kia is proud to have received the exclusive President’s Award that recognizes those dealerships that deliver exceptional customer satisfaction and top-notch sales performance.
DealerRater Dealer of the Year is an award program that recognizes a select number of car dealerships throughout the US and Canada for outstanding customer satisfaction as expressed through customers’ online reviews posted on DealerRater. Citrus Kia is proud to have been awarded this honor in 2015, 2016, 2017. We take pride in the fact that our customers enjoy their experiences so much at Citrus Kia that they go out of their way to tell others about their purchase.
Kia Motors America has awarded Citrus Kia with the 2018 Kia Dealer Excellence Program Plus award (KDEP+) for exceptional performance in the areas of operational competency, branding compliance, and sales. As the highest honor from Kia, the KDEP+ award is given only to the highest-performing Kia dealerships for consistently outperforming their goals. Only dealers who receive excellent ratings from sales and service customers, maintain high sales volumes, and comply with the brand guidelines are considered for this prestigious award.
In order to qualify for the KDEP+ award, Citrus Kia must deliver superior value and performance across multiple areas of operation. These areas include sales, service, staffing and training requirements, adherence to capacity standards, and facility cleanliness. Less than 20% of Kia dealers across the country earn a Kia Dealer Excellence Program award -- demonstrating Citrus Kia's commitment to excellence.
For the past several years, Citrus Kia has been awarded the Platinum Elite Service Award. This award is given to dealerships based on a combination of several factors including customer satisfaction surveys, customer retention, customer non-issues, and customer issues resolution. These surveys are sent to customers after a service appointment via email. Citrus Kia prides itself on having a knowledgeable and helpful service department to keep your vehicle like new!
Every year, Kia presents the Platinum Prestige Award to the finest Kia dealerships. In order to win, dealerships have to excel in customer satisfaction, facility, management, performance, and process. This exclusive honor is only presented to the Top 2% of dealerships worldwide. It is a great honor for Citrus Kia to be given this award in both 2019 & 2020!
CARFAX is recognizing Top-Rated Dealers based on more than a million verified reviews from actual customers. The select group of dealers being recognized in the inaugural CARFAX Top-Rated Dealers of 2019 received an average of 4.7 stars out of five. They are being celebrated for their commitment to building consumer confidence through exceptional service and customer care.